>> Welcome to the Whiteboard Online Help System
Whiteboard is an online
booking system exclusively used for the BOE Commerce Computer
Lab. It was designed by Commerce IT and is fully supported by
If you are a "newbie" (new
Whiteboard user), don't fuss! These help pages have been
created to assist you at every step of the way. You need not
fear, Help is here.
On most of the various pages
you will encounter using the Whiteboard system, you will find
a small link entitled "help" at the bottom right of the page.
These links form the basis of the Whiteboard help system which
is dedicated to sorting out some of the confusions you might
be experiencing using the system.
It is important to note
that certain Whiteboard pages may take up to 10 seconds to
load. This is normal activity so please be patient at these
The page that you have just
come from is the main Whiteboard System entry page.
At this point, you may
either View Current Bookings (according to specific
viewing requirements) by clicking the button on the left, or
Request a Booking (allows Commerce staff members to
send an electronic booking request to the Lab
Administrator) by clicking the button on the right.
Please note that the
Request a Booking procedure does not automatically
refuse or verify your request, and for this reason it will not
enter it in the database until the Lab Administrator processes
it. The turnaround time is approximately one business day,
after which you will receive a confirmation e-mail as to
whether your request has been successful or not, as well as
confirmation of all booking details supplied to us. If you
encounter problems, the Lab Administrator may be contacted at
Click on the link entitled "<< Back" to return to the page you were previously viewing.