Professional Communication Unit (PCU)
Courses
What We Teach:
Oral communication
Customised presentation courses can include modules comprising prepared
and unprepared (extemporaneous) speaking for any occasion: big or small,
formal or informal. Practice is provided in:
- Business presentations
- Impromptu speaking
- Preparation of visual aids, manual (e.g. flipchart) and electronic
(e.g. PowerPoint)
Written Communication
Courses are devised to include a host of genres and formats, depending on
document requirements of the firm and course delegates. The following may be
included:
- Business correspondence
- Electronic communications & new media
- Business proposals
- Business plans
- Reports and feasibility studies
- Case studies and histories
- Instructions
- Conference papers
- Academic writing (e.g. proposals, literature reviews and theses)
- Journal articles
- Use of graphic and readability aids
Interpersonal and Group Communication
- Conflict management
- Group dynamics and team building
- Intercultural communication
- Gender issues
- Interpersonal effectiveness
- Leadership training
- Managing meetings
- Stress management
- Assertiveness training
- Coaching
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