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The following are the research outputs of the Information Systems Department in 2002

Textbooks & Chapters in Books

  • Brown, I. (2002) Systems Thinking in the Theory and Practice of Strategic Information Systems Planning, in Systems Theory and Practice in the Knowledge Age (G. Ragsdell, D. West, J. Wilby. Ed.), Kluwer Academic/Plenum Publishers, New York.

  • Cloete, E. (2002) The role of SMEs in the South African Context, in The Economic and Social Impacts of e-Commerce.

  • Cloete, E. (2002) Several new chapters in: eCommerce: A Contemporary View (Cloete, E), Pardus Publishing, Cape Town.

Refereed Journal Articles

  • Brown, I. (2002) Individual and technological factors affecting perceived ease of use of web-based learning technologies in a developing country, Electronic Journal of Information Systems in Developing Countries Vol. 9, 5: 1-15 (Available Online: http://www.ejisdc.org)

  • Cloete, E (2002) Small Businesses Acceptance and Adoption of e-Commerce in the Western-Cape Province of South-Africa, EJISDC (Electronic Journal for IS in Developing Countries), 2002.

  • Hart, ML (2002) Informing South African Students about Information Systems, Informing Science: Special Series on the Digital Divide, Vol 5, No 3, 2002, pp145-153.

  • Hart, ML, Barker-Goldie, E, Davies, K & Theron, A (2002). Issues affecting the Adoption of Data Mining in South Africa. To be published in South African Computer Journal, No 29, December 2002, 9pp

  • Licker, P (2002) A Gift from the Gods? Components of Information Technological Fatalism, Determinism in Several Cultures. The Electronic Journal of Information Systems in Developing Countries. Vol 7, Jan. 2002.

  • Smith, D, Becker, M, Burns-Howell, J and Kyriakides, J (2002) "Creating High Performance IS Teams", South African Computer Journal, Vol 28, September 2002, pp21-29.

Conference papers

  • Cloete, E. Virtualisation of Coursework at the University of Cape Town.Networked Learning 2002, Berlin, May 2002.
  • Brown, I. (2002) Systems Thinking in the Theory and Practice of Strategic Information Systems Planning, in Proceedings of the 7th International UK Systems Society Conference, 7 - 10 July: 349 - 356
  • Cloete, E. (2002) SMEs in South Africa: Acceptance and Adoption of e-Commerce. SA Computer Lecturers Association, Fish River Sun, Eastern Cape, June 2002.
  • Cloete, E. The Design of an e-Commerce Course for Final Year Information Systems Students. www2002 Conference, Stellenbosch Graduate School of Business, Sept 2002 Cloete, E. Virtualisation of Coursework at the University of Cape Town. Networked Learning 2002, Berlin, May 2002
  • Hart, ML, Informing South African Students about Information Systems, in Proceedings of the Informing Science + IT Education Conference, (ISSN 1535-0703), Cork, Ireland, 19-21 June 2002, pp679-688.
  • Hart ML, Adams K, Menziwa L & Peters E, Perceptions of Information Systems Careers in South Africa, in Proceedings of the 3rd Annual Conference of the Global Information Technology Management Association, Long Island, New York, 23-25 June 2002, pp5-8.
  • Johnston KA, "Lessons from Geese - Harmonizing IT and Business," Proceedings IRMA 2002 Conference, Seattle, May 2002 Johnston KA, "Understanding the South African online consumer", Proceedings IRMA 2002 Conference, Seattle, May 2002
  • Johnston KA, "What did you learn in school today?" Proceedings SACLA 2002 Conference, Port Alfred, June 2002
  • Johnston KA, Fenn J, Kretschmer L, and Lennox G, "A proposed study into why IS graduates struggle to find jobs even though there is a staff shortage in South Africa" Proceedings SACLA 2002 Conference, Port Alfred, June 2002
  • Licker, PL, Molla, A & Mekonnen, T, Information Technology Implementation in the Public Sector of a Developing Country: Issues and Challenges. in Proceedings of the 3rd Annual Conference of the Global Information Technology Management Association, Long Island, New York, 23-25 June 2002
  • McLeod, Graham and Roeleveld, Dirk, Method Evaluation in Practice: UML/RUP & Inspired Method, Procedings Evaluation of Modeling Methods in Systems Analysis and Design (EMMSAD) Workshop, May 2002, Toronto, Canada
  • McLeod, Graham, Experience Using a Web-based Knowledge Management System in Support of Postgraduate Part-time Course Logistics, South African Computer Lecturers Association (SACLA) Conference, June 2002, Fish River, SA
  • McLeod, Graham, Exploiting Patterns for Rapidly Delivered, Runtime Extensible Systems, South African Computer Lecturers Association (SACLA) Conference, June 2002, Fish River, SA
  • Nash, J.M. (2002) Who should be majoring in IS? Proceedings, 32nd SACLA Conference, Fish River, 27-29 June 2002: 7pp.
  • Scott, E. C., Alger, R., Pequeno, S., Sessions, N., (2002) The Skills Gap as observed between IS Graduates and the Systems Development Industry A South African Experience. (Proceedings of the Informing Science & IT Education Conference, Cork, Ireland, 19 21 July): 182. (Available online:http://is2002.com)
  • Smith, DC (2002) Emotional Intelligence Emphasising an Important Skill for Information Systems Students Proceedings SACLA 2002 Conference, Port Alfred, 27-29 June, 2002.
  • Stander, A., & Van Belle, JP Gender Differences in the Perceptions and Use of Email in Two South African Organisations, CATAC 2002, Montreal, Canada, July 2002.
  • Stander, A., & Van Der Merwe, N., The Retention of Women in the South African IT Industry, IRMA 2002, Seattle, USA, May 2002.
  • Stander, A., & Van Der Merwe, N., A Usability Model to Predict User Experience in E-commerce, IRMA 2002, Seattle, USA, May 2002
  • Stander, A., Van Der Merwe, N, & Rossouw, S. Long Term Data Storage: Are We Getting Closer to a Solution?, Codata 2002, Montreal Canada, September 2002.
  • Van Belle JP, 2002. Towards a Syntactic Signature for Domain Models: Proposed Descriptive Metrics for Visualizing the Entity Fan-out Frequency Distribution. SAICSIT Proceedings, 19-29.

Theses and dissertations passed for higher degrees

  • Molla, A. 2002. e-Readiness and e-Commerce success: developing and exploring an antecedent model in developing countries context. Ph. D thesis: University of Cape Town
  • Munro, I. 2002. Partnering online: developing a value framework for e-tailers. M.BusSc thesis by coursework and dissertation (with Distinction): University of Cape Town.
  • Petkar, A. 2002. An investigation of the strategic drivers and inhibiting factors affecting electronic commerce in developing countries. M. Com thesis by coursework and dissertation: University of Cape Town.
  • Stringer, L. 2002. Exploratory research into ITs support of organisational agility: concept development and pilot testing of an assessment instrument. M. Com thesis by coursework and dissertation: University of Cape Town.

University publications and publications of a popular nature

  • Stander, A., & Van Der Merwe, N (2002) Women in IT A South African Perspective

Non-refereed conferences and seminars; invited presentations

  • Hart, ML, Licker, PL & Mann, J Internationalisation of IT textbooks, Panel Discussion, 3rd Annual Conference of the Global Information Technology Management Association, Long Island, New York, 23-25 June 2002
  • Johnston KA, "Lessons from Geese - Harmonizing Business and Project Management," Presentation to the Institute of Project Management, Cape Town, May 2002
  • Smith, DC. The Professional Project Manager Presentation to the Computer Society of South Africa, Cape Town, 5 September 2002
  • Van Belle, JP, 2002. A Survey of Generic Enterprise Models. Proceedings of Annual SACLA Conference,  p30.
  • Web-based course delivery & Tools. Africa Connects Conference, Cape Town

Technical and research reports

  • Brown, I., Cajee, Z., Davies, D. 2002. Cell Phone Banking: Predictors of Adoption in South Africa. Research report, Department of Information Systems, University of Cape Town.
  • Brown, I., Knol, B., Vincent., S. 2002. Online Learning: The Influence of Cultural Values on Usage Behavior. Research report, Department of Information Systems, University of Cape Town.
  • Brown, I., Eccles, A., Masiya, D., Yang, Y. 2002. The Impact of the External IT Environment on Strategic Information Systems Planning for E-Business. Research report, Department of Information Systems, University of Cape Town.
  • Brown, I., Lalla Z. 2002. Factors Contributing to the Successful Implementation of a Data Warehouse. Research report, Department of Information Systems, University of Cape Town.
  • Brown, I., Mercir, G. 2002. Helpdesks in Academic Environments: Measuring Performances and Examining the Relationship between customer satisfaction and service quality. Research report, Department of Information Systems, University of Cape Town
  • Brown, I., Plotnikova, S. 2002. Web Assessment: Comparative Sutdy of SA and the USA Health Insurance Websites. Research report, Department of Information Systems, University of Cape Town
  • Cloete, E., Kotze, N., Obree, R., Warncke, N. 2002. An Evaluation of the Success of e-Commerce Business Models in the SA Banking Sector. Research report, Department of Information Systems, University of Cape Town
  • Cloete, E., Dowson, M., Hendler, A., Kaskar, R. 2002. An Invitation into the Virtualisation of Coursework. Research report, Department of Information Systems, University of Cape Town
  • Cloete, E., Hilburn, J., Prior, D., Walker, T. 2002. Retail Organisations in the Western Cape: Acceptance and Adopttion of E-Procurement. Research report, Department of Information Systems, University of Cape Town
  • Eccles, M., Bielawski, J., De Bruyn, M., Webb, T. 2002. Attitudes of teachers towards ICTs in Education. Research report, Department of Information Systems, University of Cape Town
  • Eccles, M., Auroomoogaputten, V., Blamey, P., Pollock, M. An Evaluation of the Diocesan College Laptop Learning Programme. Research report, Department of Information Systems, University of Cape Town
  • Eccles, M., Berg, L. 2002. The Impact of ICTs in Education : Attitudes and Perceptions of Secondary School Learners to ICTs in SA Schools. Research report, Department of Information Systems, University of Cape Town.
  • Eccles, M., Meiring, E. 2002. The Impact of Multiple Concurrent Projects on effective IT Project Delivery. Research report, Department of Information Systems, University of Cape Town.
  • Hart, M., Armstrong, T., Chamberlain, J., Moore, B. Key Information Systems Management Issues for CEOs and other Executives in SA 2002. Research report, Department of Information Systems, University of Cape Town.
  • Hart, M., Biscombe, F., Kraus, R., Naidoo, S. 2002. An Evaluation of SA Companies Currently Adopting Data Mining. Research report, Department of Information Systems, University of Cape Town.
  • Hart, M., Heyns, M. 2002. Management Support Systems: The possibilities of developing such a system using the Principles and parameters underpinning the Risk-based Capital solvency caluation method withing the SA Health-care context. Research report, Department of Information Systems, University of Cape Town.
  • Hart, M., Lam, YC., Turck, G., Volpe, R. 2002. CRM - Does it have a place in South African retail SMEs? Research report, Department of Information Systems, University of Cape Town.
  • Hart, M., Lee Pan, E., Ross, S., Wates, C. 2002. CRM in Large South African Enterprises. Research report, Department of Information Systems, University of Cape Town.
  • Hart, M., Louw, A. Ubuntu: An African Cultural Approach to the Knowledge Organisation. Research report, Department of Information Systems, University of Cape Town.
  • Hart, M., Paulsen, N. The Maturity of Cobit process in ERP Environments in SA. Research report, Department of Information Systems, University of Cape Town.
  • Johnston, K., Fenn, J., Kretschmer, L., Lennox, G..Is there a staff skills shortage in SA? If so, why do graduates have difficulty finding jobs? Research report, Department of Information Systems, University of Cape Town.
  • Johnston, K., Bryan, J., Diesel, P., Kiyaei, A. Development of a Case Study on An Organisation which implemented Electronic Commerce Initiatives. Research report, Department of Information Systems, University of Cape Town.
  • Johnston, K., Galliers, R., Hilliard, P., Jamieson, P. 2002.The Barriers to Financial Transactions on the Internet in SA. Research report, Department of Information Systems, University of Cape Town.
  • Johnston, K., Arendse, G., Colledge, D., Dismore, R. 2002. Use of Open Source Software in School-level Education in the Western Cape. Research report, Department of Information Systems, University of Cape Town.
  • Johnston, K., Bellairs, J., 2002. The Extent of Supply Chain Collaboration in the South African Retail Industry. Research report, Department of Information Systems, University of Cape Town.
  • Johnston, K., Kimmie, E. 2002. An Analysis of E-Business and the related IT security risks challenging the Organisation and their Auditors. Research report, Department of Information Systems, University of Cape Town.
  • Johnston, K., Milligan, R. 2002. A Study of Consumer Confidence in the use of Credit Cards for Online Transactions in South Africa. Research report, Department of Information Systems, University of Cape Town.
  • Johnston, K., Tucker, CS. An Investigation into the Management of Outsourced Desktop Comuter Support in Eskom. Research report, Department of Information Systems, University of Cape Town.
  • Nash, J., Mullins, C., Speight, H., Van Heerden, M. The Importance of Language in Determining the Performance of Academic Development Programme Students Studying Information Systems at UCT. Research report, Department of Information Systems, University of Cape Town
  • Scott, E., Feinberg, S. Jayakody, R., Zadirov, A. An Investigation into the Alignment of Software Testing Skills and Procedures of IS students at UCT with that of the SA Software Development industry. Research report, Department of Information Systems, University of Cape Town.
  • Scott, E., Hildebrand, D., Schefter, N., Van Assche, A.. How do Systems Development skills of IS students at UCT compate to those from similar local and international institutions. Research report, Department of Information Systems, University of Cape Town.
  • Scott, E., Giesenow, H., Hendricks, I., Stein, J. 2002. The Understanding, Feasibility and Use of Web Services in the SA Context. Research report, Department of Information Systems, University of Cape Town.
  • Smith, D., Brock, S., Hendricks, D., Linnell, S. 2002. A Balanced Approach to IT Project Management. Research report, Department of Information Systems, University of Cape Town.
  • Smith, D., Hendricks, K., Nhlapo, M., Samodien, N. 2002. The Impact of Personality on IS Team Effectiveness. Research report, Department of Information Systems, University of Cape Town.
  • Smith, D., Harris, A., 2002. The Relationship between Employee Turnover and Organisational Commitment. . Research report, Department of Information Systems, University of Cape Town.
  • Smith, D., Ishmail, E. 2002. Risk Management in IT Projects in SA. Research report, Department of Information Systems, University of Cape Town.
  • Smith, D., Kruger, M. 2002. Cost and Schedule Variances in Projects - A Management Check List. Research report, Department of Information Systems, University of Cape Town.
  • Smith, D., Theletsane, S. 2002. Perceptions of Readiness to Move to the Level 2 of the Capabilit Maturity Model. Research report, Department of Information Systems, University of Cape Town.
  • Stander, A., Bertora, R., Hartnady, M., Hedges, T. 2002. An Evaluation of the Most Appropriate Framework for Software Development Training in IS. Research report, Department of Information Systems, University of Cape Town.
  • Stander, A., Levin, I., Sher, S., Trusler, J. 2002. The Democratic Potential of Online Communities in SA. Research report, Department of Information Systems. niversity of Cape Town.
  • Stander, A., Glass, D., Graham, D., Petersen, F. 2002 The Male Perception of Women in Information Technology. Research report, Department of Information Systems.University of Cape Town.
  • Stander, A., Galatis, P, Hopkins, D, West, M. 2002. Using Usability Factors to Determine User Satisfaction in Web Usage. Research report Department of Information Systems, University of Cape Town.
  • Van Der Merwe, N., Gregory, SL., Kala, H., Tait, B. 2002. The Long Term Data Backup and Retrieval Systems in Small Business. Research report Department of Information Systems, University of Cape Town.
  • Van Belle, JP., Cattell, A, Elliott, R., Kennedy, A. 2002. Frustrations of Private Dial-Up Internet Access in SA. Research report Department of Information Systems, University of Cape Town.
  • Van Belle, JP., Fellstad, R., Steele, C., Van Bakel, W. 2002. Multi-language Websites in a Multi Cultural Country. Research report Department of Information Systems, University of Cape Town.
  • Van Belle, JP., Banks, C. 2002. Knowledge Sharing and Reuse in the Business Analysis Phase of the SDLC. Research report Department of Information Systems, University of Cape Town.