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Oral communication

Customised presentation courses can include modules comprising prepared and unprepared (extemporaneous) speaking for any occasion: big or small, formal or informal. Practice is provided in:

  • Business presentations
  • Impromptu speaking
  • Preparation of visual material, both traditional and electronic

Written Communication

Courses are devised to include a host of genres and formats, depending on document requirements of the firm and course delegates. The following may be included:

  • Business correspondence
  • Electronic communications & new media
  • Business proposals
  • Business plans
  • Reports and feasibility studies
  • Case studies and histories
  • Instructions
  • Conference papers
  • Academic writing (e.g. proposals, literature reviews and theses)
  • Journal articles
  • Minutes and Agenda
  • Use of graphic material and readability aids

Interpersonal and Group Communication

Working in expert teams is a fact of life in a global economy ‚ some of which may be ’virtual’ and not face to face. The following may be included:

  • Conflict management
  • Group dynamics and team building
  • Intercultural communication
  • Gender issues
  • Interpersonal effectiveness
  • Leadership training
  • Managing meetings
  • Stress management
  • Assertiveness training
  • Mentoring