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Mike.Hart@uct.ac.za
3.10, Leslie Commerce
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Mike Hart is Emeritus Professor and Senior Scholar in Information Systems‚ and currently gives some lectures on the Part–time Honours‚ Database Systems‚ Masters and Postgraduate Diploma courses. He was previously Head of the Department of Information Systems and of the Post Graduate Section.

After obtaining an MSc (Distinction) in Operations Research and a PhD in Mathematical Statistics at UCT‚ he was awarded a Post–Doctoral Fellowship to the London School of Economics and Stanford University‚ and was appointed Senior Lecturer in the Department of Mathematical Statistics at UCT‚ where he taught during the 1970’s.

During the 1980s and early 1990’s he held several management positions in industry. Starting as Operations Research Manager at Foschini Ltd‚ he soon became their Distribution and Planning Manager. He started up the Information Centre and managed projects for United Building Society and Bank (now ABSA)‚ where he was Senior Manager responsible for End User Computing. From there he moved to AECI as CIO for their Chlor–Alkili and Plastics Company (later Polifin).

Since 1992 he has taught and convened many undergraduate and postgraduate I.S. courses‚ and supervises research of postgraduates to PhD level. He convened the full–time IS Honours course for ten years‚ and has given full–time and part–time MBA I.S. modules for the UCT Graduate School of Business. He has many peer–reviewed local and international publications and has spoken at and chaired sessions at many international conferences.

His major research themes have involved the adoption‚ management and strategic use of information technologies and systems in organizations; and business intelligence (DSS‚ data mining‚ knowledge management‚ CRM‚ OLAP‚ etc.); key I.S. management issues; and ICT and the digital divide. He is a Research Associate of CITANDA (the Centre for IT and National Development in Africa). As a consultant he has been strongly involved in planning and analyzing questionnaire surveys‚ providing statistical analysis and forecasting‚ and advising on information systems‚ business intelligence and logistics for educational institutions‚ professional bodies and commercial organizations.

Mike Hart is a National Research Foundation–rated researcher and recently undertook a 3 year NRF–supported project into "Customer Service Delivery in Contact Centres"‚ with an emphasis on the effective use of customer information systems and integration of information across channels. He is on the International Review Board of the Journal of I.T. Case and Applications Research (JITCAR)‚ and the Editorial Board of the Electronic Journal of Business Research Methods (EJBRM)‚ and a past Editor for The Journal of I.T. Education (JITE).

He retired officially at the end of 2011‚ and is currently employed part–time in the Department of Information Systems at UCT as a Senior Scholar. In 2013 he is giving guest lectures and teaching modules in the following courses: INF2008F Database Systems‚ INF4015W PG Diploma I.S.‚ INF4018W PG Diploma BASA‚ INF4024W Part Time I.S. Honours and INF5004W Masters.

He is happily married to Genevieve‚ and has two children‚ Danielle and Ben. Enjoys gym and other exercise‚ travel‚ movies and wine.