Commerce I.T. is tasked with the information technology support function
for the Commerce Faculty. This means that Commerce I.T. is responsible for
all forms of computing equipment and networks located in the faculty. This
includes both staff and student computing facilities.
In terms of student computing facilities, Commerce I.T. is responsible
for the maintenance and day to day operation of the student labs. The main
Commerce Alumni and Comlab facilities consist of 14 identifiable sub labs.
Then there are also the special departmental labs for masters and honours
students which fall under Commerce I.T.'s shadow. Commerce I.T. is
responsible for the purchase, installation and maintenance of all these
machines. Commerce I.T. is also responsible for the loading of the relevant
software packages and looking after the networked servers. After all this
backend student support, Commerce I.T. also offers first-line support to
students through its manned student helpdesks.
In terms of staff computing facilities, Commerce I.T. is responsible for
the maintenance of all departmental computer equipment and software. This
includes the purchasing, installation and maintenance of the machines.
Commerce I.T. offers a direct support service to the staff, through both its
staff helpdesk as well as the main Commerce I.T. office.
Commerce I.T. is also responsible for the Commerce Faculty website and
all the departmental sub sites underneath it. Commerce I.T. handles all the
content creation and maintenance on the web server. It provides direct
support to the staff and students through its dedicated webmaster position.